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Services

IT services for businesses that want one accountable partner

Support, security, cloud, network, phones, continuity and consultancy, delivered by the same Hoddesdon-based engineers so nothing falls between suppliers.

In short

Dig IT Solutions provides managed and outsourced IT support, cyber security, Microsoft 365 and cloud services, IT infrastructure and networking, backup and disaster recovery, VoIP phone systems, IT consultancy and CCTV to organisations of up to 250 people across Hertfordshire, west Essex and London.

  1. 01
    Managed IT Support

    Helpdesk, monitoring, on-site engineers and an accountable partner

    A helpdesk that answers, engineers who turn up, and a partner who takes responsibility for keeping your systems secure and working.

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  2. 02
    Outsourced IT Support

    A complete IT department without the payroll

    Everything an in-house IT team would do, delivered by engineers who are never on holiday at the same time.

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  3. 03
    Cyber Security

    Endpoint protection, MFA, email security and ransomware defence

    The controls that stop most attacks on businesses your size, run every day by the same team that supports your users.

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  4. 04
    Microsoft 365

    Licensing, migration, security hardening, SharePoint and Teams

    Most businesses pay for Microsoft 365 and use a fraction of it, while leaving the security settings that matter switched off. We fix both.

    Explore Microsoft 365 →
  5. 05
    Cloud Services

    Move servers and files to the cloud without losing control

    Cloud is a set of decisions, not a destination. We help you make them for the right reasons and then run the result.

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  6. 06
    IT Infrastructure & Networking

    Wi-Fi, cabling, firewalls, switches and multi-site connectivity

    Slow Wi-Fi, dropped calls and a cupboard full of unlabelled cables are infrastructure problems. We design, install and manage networks properly.

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  7. 07
    Backup & Disaster Recovery

    Tested backups, Microsoft 365 backup and recovery planning

    The question is not whether you have a backup. It is how long you would be down, how much you would lose, and whether anyone has proved it.

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  8. 08
    VoIP & Business Phone Systems

    Cloud phone systems that follow your team anywhere

    The PSTN switch-off is coming. A phone system that runs on your network should be installed by the people who manage the network.

    Explore VoIP & Business Phone Systems →
  9. 09
    IT Consultancy & Strategy

    Roadmaps, budgets, office moves and vendor management

    Decisions about technology should be made with someone who understands both the business and the engineering. That is the job.

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  10. 10
    CCTV & Physical Security

    IP camera systems installed on the same network we manage

    Modern cameras are network devices. Installing them with the people who manage the network is cheaper, tidier and more secure.

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Client reviews

What clients say about working with us

Reviews left on Google by the businesses we support. Several name the engineer who did the work, which is how we like it.
“Dig IT Solutions helped us reorganise our messy network cabinet. They rewired and renumbered all Ethernet ports, installed a secure switch, and set up a shared drive for staff use. Everything was completed efficiently and to a high standard. I'm very pleased with the outcome and wouldn't hesitate to recommend Dig IT Solutions to anyone needing reliable IT support.”
Osman IskelelilerRelocation HomesGoogle review
  • “Our client Frederick had ongoing issues with slow internet despite upgrading his package. We asked Vince to take a look, and he quickly diagnosed the problem. He replaced outdated Wi-Fi…”

    Janusz FiguraJIF ElectricalGoogle review

  • “Vince is the most dedicated IT professional I've ever had the pleasure of working with. His business has been running a long time so they really know what they're doing; they have systems…”

    Garry KousoulouGoogle review

  • “Vince provided a high-quality computer at a great price. His support has always been excellent: fast, affordable, and thoughtful. I'm grateful for his help and happy to recommend his…”

    Mike HackettPlumb Inn MerchantsGoogle review

FAQ

Questions we are asked

Straight answers. If yours is not here, call 020 8482 4020 or 01992 939 365 and ask an engineer.
Do we have to take every service?
No. Most clients start with managed IT support, which includes the security baseline and Microsoft 365 administration, and add networking, phones, backup or CCTV projects when they come up. Some engage us for a single project such as an office move or a Microsoft 365 migration first.
How are services priced?
Ongoing services are priced per user or per device each month. Projects such as cabling, migrations and network installations are quoted fixed-price after a survey. The cost calculator gives an indicative monthly range for managed support.
Can you support a business with an existing IT provider?
Yes. We regularly take over from other providers using a structured handover, and we can also deliver a specific project alongside an incumbent, for example a network installation or a security review, where that is appropriate.

Next step

Talk to an engineer, not a sales script

Tell us what is not working, or what you are planning, and we will give you a straight view on what it would take to fix.

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