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IT Consultancy & Strategy

Office move IT

Office move IT from survey to move day: connectivity ordered early as leased lines take weeks, cabling, Wi-Fi, phones, a move-day plan and decommissioning.

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In short

Office move IT is the work that lets your team sit down and work on the first morning in new premises: surveying the building, ordering connectivity early because leased lines can take weeks, installing cabling and Wi-Fi, moving phones and equipment, and decommissioning the old site. Dig IT Solutions manages the whole IT side of moves across Hertfordshire, west Essex and London.

When you need this

Signs this is the right conversation

  • We've signed the lease and only just realised the internet won't be live for weeks.
  • Nobody knows whether the new building has any usable cabling.
  • The removals firm will move the desks but who moves the server?
  • We can't afford a day without email and phones.
  • Our old office needs handing back with everything removed.

Scope

What we deliver

  • 01

    New premises survey

    Existing cabling, comms room, power, mobile signal, incoming lines and the landlord's rules checked before you commit to a layout.

  • 02

    Connectivity ordering

    Leased line, FTTP or business broadband ordered as soon as the lease is confirmed, with a temporary 4G/5G option if the install date slips.

  • 03

    Cabling and Wi-Fi

    Outlets, cabinet, switches and access points installed and tested before move day, based on a floor plan agreed with you.

  • 04

    Phones and VoIP

    8x8 or existing cloud phones re-pointed to the new site, numbers ported or retained, and desk phones or headsets ready on desks.

  • 05

    Move-day plan

    A timed sequence for the shutdown, transport and restart of servers, network and workstations, with engineers on-site at both ends.

  • 06

    Decommissioning

    Old site equipment removed, data securely wiped or transferred, lines cancelled and the comms room returned to landlord condition.

Outcomes

What you get out of it

  • Staff working from the first morning.
  • Connectivity live when you arrive, not weeks later.
  • One accountable team for the whole IT side of the move.
  • No forgotten contracts or leftover equipment at the old site.

FAQ

Questions we are asked

Straight answers. If yours is not here, call 020 8482 4020 or 01992 939 365 and ask an engineer.
How far ahead should we plan IT for an office move?
Start as soon as you're serious about a building, ideally three months before the move. The critical path is connectivity: a leased line can take several weeks or longer to install, and even FTTP orders slip. Cabling and Wi-Fi need access to the site before your furniture arrives. Our office move IT checklist and the guide at new office IT setup set out the timeline in detail.
How long does a leased line take to install?
It depends on whether fibre already reaches the building. Where it does, a few weeks is typical. Where excavation or wayleaves are needed, it can be considerably longer. The safe approach is to order the moment the lease is confirmed and arrange a 4G/5G or broadband fallback in case the date moves. We manage the order and chase the provider on your behalf.
Can we keep our phone numbers when we move?
Yes. Cloud phone systems such as 8x8 are location-independent, so numbers simply follow you. If you're still on a traditional line, an office move is the right moment to port the numbers to VoIP, particularly with the PSTN switch-off scheduled for January 2027. We handle porting so there's no gap in incoming calls.
Who moves the servers and IT equipment?
We do, or we supervise it. Servers, network cabinets and firewalls should be shut down, transported and restarted by engineers, with a verified backup taken first. Workstations and monitors can go with the removals company if labelled and packed properly, and we reconnect and test them at the new site. Where possible we move servers to the cloud before the move so there's less to carry.
What should we do with the old office IT?
Cancel lines and services with the correct notice, remove or hand over cabling and cabinets as the lease requires, securely wipe any equipment being disposed of, recycle through a licensed recycler, and update your asset register. It's easy to forget the old site once you've moved, which is why decommissioning is a defined stage in our plan with its own checklist.

Insights

Further reading

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Next step

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Tell us what is not working, or what you are planning, and we will give you a straight view on what it would take to fix.

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