Skip to main content

IT support Hoddesdon · Hertfordshire

IT support in Hoddesdon for businesses

Managed IT, cyber security and networks from an office on Essex Way, so an engineer can be with you in minutes rather than hours.

From our Hoddesdon office

Distance
This is where we are based
Drive time
On site in minutes
Office
Datum House, First Floor, Essex Way, Hoddesdon, Hertfordshire EN11 0DU
EN11EN10

IT support in Hoddesdon

Dig IT Solutions provides managed IT support, cyber security, Microsoft 365, networking, backup, VoIP and CCTV to businesses in Hoddesdon, Broxbourne and the Lea Valley from our office at Datum House, Essex Way, EN11 0DU. Being based in the town means remote fixes start immediately and on-site visits are minutes away, not a motorway journey.

Local context

Supporting businesses in Hoddesdon

Hoddesdon's commercial life sits mostly on its eastern side, in the industrial area between Essex Road, Pindar Road and Rye House station. Hoddesdon Business Park, Optima Business Park, Impresa Park, Trident Industrial Estate and the Hoddesdon Industrial Centre house engineering firms, builders' merchants, motor trade, food producers, printers and a long tail of small distribution businesses. Our own office at Datum House on Essex Way is inside this cluster, so many of the businesses we support are around the corner, and an engineer can walk over with a replacement switch in the time it takes another provider to find a parking space.

The town centre along High Street, Amwell Street and the Tower Centre is where the accountants, solicitors, estate agents, dental and medical practices and independent retailers are. To the south, Broxbourne and Wormley add offices, schools and hospitality along the New River and the Lea Valley. The Hertfordshire Golf & Country Club at Broxbournebury, between Hoddesdon and Broxbourne, has been a client for more than five years: we built its network from nothing inside a 16th-century Grade II listed mansion with metre-thick walls, which is a fair test of how to make Wi-Fi behave in an old building.

Connectivity is better than it was. Full-fibre broadband has reached much of the residential side of Hoddesdon and Rye Park, but some older industrial units on Pindar Road and Essex Road are still on FTTC or a single copper line, and a leased line remains the sensible choice where a warehouse or workshop cannot afford a dead afternoon. We check what is actually available at your unit before recommending anything, and we can run fibre or Cat6 cabling between buildings on the same estate rather than relying on a wireless hop between roofs.

Because this is home, Hoddesdon is where our response is fastest. Most issues are fixed remotely through Splashtop within the same call, and when hardware fails or a network needs physical attention we are on site typically the same day, often within the hour for the Pindar Road estates. Businesses of up to 250 people here tend to want one team for everything: helpdesk, Microsoft 365, backups, Wi-Fi, phones and CCTV. That is exactly the shape of service we run for plant hire depots, golf clubs and professional offices across the borough.

Broxbournebury Mansion clubhouse terrace at The Hertfordshire Golf & Country Club
Golf Clubs & Leisure

Nearby proof

The Hertfordshire Golf & Country Club: a modern network inside a 16th-century mansion

The Hertfordshire Golf & Country Club at Broxbournebury Mansion, Broxbourne, needed an entire network built from nothing across a large, diverse site whose Grade II listed clubhouse made traditional cabling impractical. Dig IT Solutions designed a UniFi-based network, mesh Wi-Fi, guest access and a camera system, and has supported the club for over five years.

5+
years supported
0 → full
network built from nothing
~50%
lower CCTV cost vs traditional install
16th C
Grade II listed clubhouse

Client reviews

What clients say about working with us

Reviews left on Google by the businesses we support. Several name the engineer who did the work, which is how we like it.
“Dig IT Solutions helped us reorganise our messy network cabinet. They rewired and renumbered all Ethernet ports, installed a secure switch, and set up a shared drive for staff use. Everything was completed efficiently and to a high standard. I'm very pleased with the outcome and wouldn't hesitate to recommend Dig IT Solutions to anyone needing reliable IT support.”
Osman IskelelilerRelocation HomesGoogle review
  • “Our client Frederick had ongoing issues with slow internet despite upgrading his package. We asked Vince to take a look, and he quickly diagnosed the problem. He replaced outdated Wi-Fi…”

    Janusz FiguraJIF ElectricalGoogle review

  • “Vince is the most dedicated IT professional I've ever had the pleasure of working with. His business has been running a long time so they really know what they're doing; they have systems…”

    Garry KousoulouGoogle review

  • “Vince provided a high-quality computer at a great price. His support has always been excellent: fast, affordable, and thoughtful. I'm grateful for his help and happy to recommend his…”

    Mike HackettPlumb Inn MerchantsGoogle review

FAQ

IT support in Hoddesdon: your questions

Straight answers. If yours is not here, call 020 8482 4020 or 01992 939 365 and ask an engineer.
How quickly can an engineer get to a business in Hoddesdon?
Our office is at Datum House on Essex Way, inside the Pindar Road industrial area, so for Hoddesdon we are minutes away rather than a drive. Most problems are fixed remotely during the first call using Splashtop. When something physical fails, an engineer is on site typically the same day and often within the hour for the Essex Road and Pindar Road estates. We do not publish minute guarantees, because honest averages beat marketing promises.
Do you cover Broxbourne, Wormley and Rye House?
Yes. Broxbourne, Wormley, Turnford, Rye Park, Rye House and Stanstead Abbotts are all within a few minutes of our office and we treat them as home territory. The Hertfordshire Golf & Country Club at Broxbournebury, between Hoddesdon and Broxbourne, is one of our longest-standing clients, and we look after businesses on both sides of the A10 and along the Lea Valley.
How much does IT support cost in Hoddesdon?
We price per device rather than per user, so the bill matches what you actually have. Indicative figures, reviewed October 2026 and confirmed in a written quote, are £17.50 per computer or laptop, £16.50 per desk phone with the line included, £10 per network printer, £25 per router or firewall and £150 per server, each per month. The IT support cost calculator on our site gives an instant estimate, and we confirm after a short scoping call.
Our head office is in Hoddesdon but we have another site in London. Can you support both?
Yes, and it is a common arrangement. Support is remote-first, so location barely matters for day-to-day tickets, and North London is a straight run down the A10 for on-site work. Mr Plant Hire, a client for more than 15 years, runs multiple depots on site-to-site VPNs, shared Microsoft 365 and SharePoint, and centrally managed EDR and patching, all handled by one team from Hoddesdon.
Do you install office Wi-Fi and CCTV in Hoddesdon?
Yes. We design and install UniFi and Cisco Meraki networks, run structured cabling including fibre, and fit UniFi Protect cameras that are viewable from a phone and recorded locally. At the Hertfordshire Golf & Country Club we installed mesh Wi-Fi through metre-thick walls and cameras at roughly half the cost of a traditional CCTV install. For Hoddesdon units we can survey the same week you call.
Can we visit your Hoddesdon office?
Of course. We are on the first floor of Datum House, Essex Way, Hoddesdon EN11 0DU, off Essex Road near the Pindar Road industrial area, with parking on site. Call 020 8482 4020 or email info@dig-itsolutions.co.uk to arrange a time, and bring your questions about contracts, pricing or a switch from your current provider. An IT health check is a good first conversation.

Next step

Talk to an engineer, not a sales script

Tell us what is not working, or what you are planning, and we will give you a straight view on what it would take to fix.

IT Support Hertfordshire
WhatsApp us