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IT support Cheshunt · Hertfordshire

IT support in Cheshunt for businesses

Managed IT, cyber security and networking for Cheshunt, Waltham Cross and Turnford, from a team 15 minutes up the A10.

From our Hoddesdon office

Distance
5 miles
Drive time
about 15 minutes via the A10
Office
Datum House, First Floor, Essex Way, Hoddesdon, Hertfordshire EN11 0DU
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IT support in Cheshunt

Dig IT Solutions supports businesses in Cheshunt, Waltham Cross, Turnford and Goffs Oak with managed IT, cyber security, Microsoft 365, networking, backup and VoIP. Our office is five miles north in Hoddesdon, about 15 minutes down the A10, so remote fixes start immediately and an engineer can be on site typically the same day when something physical needs fixing.

Local context

Supporting businesses in Cheshunt

Cheshunt is the biggest town in the Borough of Broxbourne and, commercially, the most varied. Delamare Road beside Cheshunt station was Tesco's head office address for decades and is now the Cheshunt Lakeside regeneration, with new homes and commercial space arriving in phases. Brookfield, off the A10 at Turnford, has the Brookfield Shopping Park and the Brookfield Riverside development. Waltham Cross adds Theobalds Business Park and the Theobalds Enterprise Centre on Platinum Way, plus the Park Plaza sites by junction 25 of the M25, where Sunset Studios is building a film and television campus.

Between those anchors sits a large population of smaller firms: builders and trades on the industrial parcels around Cadmore Lane and Windmill Lane, estate agents and solicitors along Crossbrook Street and Turners Hill, dental and physio practices, car dealers on the A10, and nurseries and logistics operators on the Lea Valley side towards Cheshunt Marsh. Most are between 5 and 60 staff, run Microsoft 365, and have grown past the point where a relative who is good with computers can look after them. That is the size of organisation we are set up to support properly.

Cheshunt's advantage is its location: the A10 runs straight through it, junction 25 of the M25 is at Waltham Cross, and the West Anglia line and London Overground give a direct rail link to Liverpool Street. The flip side is that a lot of businesses here have a second site in North London or Essex, so site-to-site VPNs, shared SharePoint libraries and one phone system across locations come up constantly. Connectivity is generally good, with full-fibre widely available, though some older units on the Lea Valley estates still depend on FTTC.

From Hoddesdon we reach Cheshunt in about 15 minutes and Waltham Cross in about 20, without touching the M25. Day to day that matters less than you might think, because most support is delivered remotely through Splashtop and the monitoring agents on your machines. It matters a great deal when a server dies, a switch fails, or you are moving office and need cabling, Wi-Fi and CCTV installed before the removal vans arrive. For those jobs we are the local option, not a van dispatched from a London depot.

Client reviews

What clients say about working with us

Reviews left on Google by the businesses we support. Several name the engineer who did the work, which is how we like it.
“Dig IT Solutions helped us reorganise our messy network cabinet. They rewired and renumbered all Ethernet ports, installed a secure switch, and set up a shared drive for staff use. Everything was completed efficiently and to a high standard. I'm very pleased with the outcome and wouldn't hesitate to recommend Dig IT Solutions to anyone needing reliable IT support.”
Osman IskelelilerRelocation HomesGoogle review
  • “Our client Frederick had ongoing issues with slow internet despite upgrading his package. We asked Vince to take a look, and he quickly diagnosed the problem. He replaced outdated Wi-Fi…”

    Janusz FiguraJIF ElectricalGoogle review

  • “Vince is the most dedicated IT professional I've ever had the pleasure of working with. His business has been running a long time so they really know what they're doing; they have systems…”

    Garry KousoulouGoogle review

  • “Vince provided a high-quality computer at a great price. His support has always been excellent: fast, affordable, and thoughtful. I'm grateful for his help and happy to recommend his…”

    Mike HackettPlumb Inn MerchantsGoogle review

FAQ

IT support in Cheshunt: your questions

Straight answers. If yours is not here, call 020 8482 4020 or 01992 939 365 and ask an engineer.
How quickly can an engineer get to Cheshunt?
Cheshunt is about 15 minutes from our Hoddesdon office down the A10, and Waltham Cross about 20. Most tickets never need a visit: we fix them remotely through Splashtop while you are on the phone. For hardware failures, network faults and anything else that needs hands, an engineer is on site typically the same day. We do not quote guaranteed minutes, but we are close enough that the drive is rarely the slow part.
Do you cover Waltham Cross, Goffs Oak and Turnford as well?
Yes. We cover the whole of the Borough of Broxbourne, including Waltham Cross, Turnford, Goffs Oak, Flamstead End, Rosedale and Brookfield, and we go on into Enfield and Waltham Abbey across the county lines. Theobalds Business Park, Park Plaza and the Delamare Road area are all straightforward for us, as are the smaller units off Cadmore Lane and Windmill Lane.
How much does IT support cost in Cheshunt?
We charge a fixed monthly amount per device. Indicative figures, reviewed October 2026 and confirmed in a written quote, are £17.50 per computer or laptop, £16.50 per desk phone with the line included, £10 per network printer, £25 per router or firewall and £150 per server, each per month. A 20-person office with a firewall typically lands in the low hundreds per month. Use the cost calculator on our site for an instant estimate and we will confirm after a scoping call.
We are moving into Cheshunt Lakeside or Brookfield. Can you set up the new office?
Yes. New office IT set-up is a regular project for us: structured cabling, a UniFi or Cisco Meraki network, Wi-Fi survey and access points, firewall, phones on 8x8, CCTV if you want it, and moving Microsoft 365 and your data without losing a day. We work with your fit-out contractor on cable routes and the comms cabinet, and we like to be involved before the walls are closed up, not after.
Can you support our other office in North London?
Yes. Enfield is 15 minutes further down the A10, and we support businesses across North London and central London from Hoddesdon. Because our service is remote-first, both sites get the same helpdesk, monitoring, patching and security tools, and we join them with a site-to-site VPN or shared Microsoft 365 tenant so staff work the same way wherever they sit. One team, one contract, one phone number to ring.
Do you install Wi-Fi and CCTV in Cheshunt?
Yes. We install UniFi and Cisco Meraki Wi-Fi, run the cabling, and fit UniFi Protect cameras with local recording and phone access. For retail, hospitality and leisure businesses around Brookfield we can add guest Wi-Fi with bandwidth limits so customers do not slow down your tills. We survey first, because a plan drawn from a floor plan alone rarely matches how a building actually behaves.

Next step

Talk to an engineer, not a sales script

Tell us what is not working, or what you are planning, and we will give you a straight view on what it would take to fix.

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