IT support for golf clubs & leisure
IT support for golf clubs and leisure facilities
Members online across the clubhouse and course, tills and tee bookings that work on a Saturday morning, proven at The Hertfordshire Golf & Country Club.
- Sector
- Golf Clubs & Leisure
- Typical size
- up to 250 staff
- Coverage
- Herts, Essex, London
- Proof
- Case study
In short
Dig IT Solutions provides managed IT support for golf clubs, country clubs, gyms, spas and leisure venues across Hertfordshire, Essex and London. We design member and guest Wi-Fi, support booking, membership and EPOS systems in the pro shop, bars and kitchens, install UniFi Protect CCTV and keep it working through weekend peaks. Proven at The Hertfordshire Golf & Country Club for over five years.
Who this is for: Members' and proprietary golf clubs, country clubs, hotels with leisure facilities, gyms, spas, racquet clubs and event venues, typically 15 to 120 staff including seasonal and casual teams. We usually work with the general manager, club secretary, finance manager or the owner of the course.
Sector pressures
What keeps golf clubs & leisure up at night
Listed buildings and estates measured in acres
A 16th-century Grade II listed clubhouse with metre-thick walls swallows Wi-Fi, and listed-building consent rules out drilling wherever you like. Then there is the halfway hut, the driving range, the greenkeepers' compound and the terrace. Broxbournebury Mansion at The Hertfordshire is exactly this problem, and it took a designed network rather than more access points to solve.
Members judge the club by the Wi-Fi
Members expect to check a scorecard on the terrace, visitors expect to post from the bar, and a wedding party expects a hundred phones to work at once. None of them should be able to see the tills or the office. Guest Wi-Fi with bandwidth control on its own network is the difference between a compliment at the AGM and a complaint.
Tills, tee sheets and kitchens at peak
Saturday medal, a society day and a function in the evening put the pro-shop EPOS, bar tills, kitchen printers, card terminals and booking system under load at the same time. Intelligent Golf, ClubV1 and BRS all depend on the network beneath them, and a switch failing at 7am on competition day is remembered for years.
Seasonal staff, shared tills and member data
Bar and kitchen casuals share till logins, summer starters are given the manager's password, and the membership database holds names, addresses and direct debit details for every member. Card payments bring PCI DSS expectations from your acquirer. Named accounts and a proper starter and leaver routine keep the club on the right side of all of it.
Security across an open site
Car parks fill with expensive vehicles, the pro shop holds high-value stock and the greenkeeping sheds hold machinery worth more than most cars. Premises licence conditions often require CCTV in the bar, and insurers want coverage of entrances and compounds. Cameras across such a wide site need a network that reaches them.
What we do
How we support you
Wi-Fi designed for the building, not bought off the shelf
A site survey first, then UniFi mesh and outdoor access points placed where the walls allow, with separate networks for members, visitors, staff and tills and bandwidth control so a function does not slow the bar. This is the design we delivered at The Hertfordshire Golf & Country Club.
A network from nothing, routed with respect for the building
Structured cabling and fibre to outbuildings run discreetly through a listed clubhouse, UniFi or Cisco Meraki switching and firewalls, and documentation so the next general manager knows where everything goes. See it infrastructure networking service.
Booking, membership and EPOS systems kept running
We support the PCs, tills, printers and connectivity behind Intelligent Golf, ClubV1, BRS and your EPOS, monitor the workstations, and work with each vendor on application faults so the club has one number to call on a Saturday morning.
CCTV through UniFi Protect on the same network
Cameras covering the car park, pro shop, bar, compounds and entrances, recorded on-site and viewable from the office or a phone. At The Hertfordshire we delivered this at roughly half the cost of a traditional CCTV install because it runs on the network we had already built.
Microsoft 365, security and backups for the office
MFA and conditional access for office and management accounts, email security to stop the fake invoice from a supplier, EDR on every PC, and local and Microsoft 365 backups of the membership database, accounts and documents, tested by restore.
Helpdesk, on-site engineers, phones and kit
Remote support via Splashtop for the pro shop or office, on-site engineers from Hoddesdon when a till or access point needs replacing, 8x8 VoIP linking pro shop, office and bar, HP or Dell hardware, and starter and leaver forms for the seasonal team.
Software we work alongside
Systems we see every week
- Intelligent Golf
- ClubV1 and HowDidiDo
- BRS Golf
- Golf Genius for competitions
- ESP Leisure and other membership platforms
- EPOS from your booking provider or a dedicated till system
- Sage or Xero for club accounts
Listed to show familiarity, not as vendor partnerships. We support the platform your software runs on and work with each vendor’s support team on your behalf.
Compliance and expectations
UK GDPR, member data and CCTV
Membership records include contact details, payment mandates and sometimes health information for gym users. The ICO expects controlled access, retention limits and, for CCTV, signage and defined retention with restricted viewing. We configure accounts, backups and UniFi Protect to match.
Information Commissioner's OfficePCI DSS and card payments
Your card acquirer expects payment terminals and EPOS to be kept apart from guest traffic and to run on a maintained network. Separating the till network from member and visitor Wi-Fi, and keeping the EPOS PCs patched, are the practical steps behind the annual questionnaire.
Premises licence conditions
Many premises licences require CCTV in licensed areas with footage retained for a set period and available to police on request. UniFi Protect meets these conditions when retention and access are configured correctly, and we document the settings for the designated premises supervisor.
Cyber Essentials
Clubs handling member payments and personal data are increasingly asked by insurers about baseline cyber controls. The five Cyber Essentials controls are what we run for every club, and we support the self-assessment when the committee decides to certify.
NCSC Cyber Essentials
Proof
The Hertfordshire Golf & Country Club: a modern network inside a 16th-century mansion
The Hertfordshire Golf & Country Club at Broxbournebury Mansion, Broxbourne, needed an entire network built from nothing across a large, diverse site whose Grade II listed clubhouse made traditional cabling impractical. Dig IT Solutions designed a UniFi-based network, mesh Wi-Fi, guest access and a camera system, and has supported the club for over five years.
- 5+
- 0 → full
- ~50%
- 16th C
Switching to us
How the handover works
A club changeover starts with a walk of the whole site: clubhouse, pro shop, halfway hut, greenkeepers' compound and range, recording every cable, access point, till, camera and login, most of which will never have been written down. We plan any network work for the quiet season and never on a competition or function day, run alongside the outgoing provider during handover, and brief the office, bar and pro shop separately. How switching works, and what we need from your existing provider, is at our switching IT provider guide.
FAQ
Golf Clubs & Leisure: questions we are asked
Can you get Wi-Fi across a listed clubhouse and out onto the course?
Do you support Intelligent Golf, ClubV1 or BRS?
Can members and visitors use the same Wi-Fi as the tills?
Can you install CCTV at the club?
How much does IT support cost for a golf club?
We have no IT person and a seasonal team. Can you cover that?
Insights
Guides for golf clubs & leisure
Industry Guides
IT for golf clubs and leisure venues: Wi-Fi, EPOS, bookings and CCTV
Practical IT guidance for UK golf clubs and leisure venues: member and guest Wi-Fi, EPOS and PCI, booking systems, listed buildings and CCTV.
Cyber Security
Ransomware: how it gets in and how a small business stops it
How ransomware enters a UK small business (phishing, exposed remote access, stolen logins), the layered defences that stop it and how to recover without paying.
Managed IT Support
Does my business need IT support? A straight answer for UK firms of 3 to 100 people
Does your business need IT support, or can you manage without it? A ten-minute test by headcount, systems and data, the myths that delay it, and the triggers.
Next step
Talk to an engineer, not a sales script
Tell us what is not working, or what you are planning, and we will give you a straight view on what it would take to fix.