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IT support Hatfield · Hertfordshire

IT support in Hatfield for businesses

Managed IT, cyber security and networking for the firms around Hatfield Business Park, the university and the A1(M) corridor.

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From our Hoddesdon office

Distance
13 miles
Drive time
about 25 to 30 minutes via the A414
Office
Datum House, First Floor, Essex Way, Hoddesdon, Hertfordshire EN11 0DU
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IT support in Hatfield

Dig IT Solutions provides managed IT support, cyber security, Microsoft 365, networking, backup and VoIP to businesses in Hatfield, Welham Green and Brookmans Park. Our office is around 13 miles away in Hoddesdon, about 25 to 30 minutes via the A414, so most issues are fixed remotely straight away and engineers attend on site typically the same day for urgent work.

Local context

Supporting businesses in Hatfield

Hatfield's business story is the old de Havilland aerodrome. The 800-acre site became Hatfield Business Park, now home to Ocado's headquarters, EE at Trident Place, Computacenter's UK head office, Affinity Water, Eisai's European research base, Booker and a run of distribution sheds along Gypsy Moth Avenue and Mosquito Way. Around those large occupiers is a much larger population of suppliers, contractors, recruiters and service firms with up to 250 staff, which is the size of organisation we support day to day.

The University of Hertfordshire's College Lane and de Havilland campuses shape the rest of the town: student housing, a young workforce, and a steady flow of graduate-led start-ups and spin-outs in the Enterprise Hub and the Bishops Square offices. Old Hatfield, by the station and Hatfield House, has the solicitors, accountants and consultancies in period buildings, while the Galleria and the Comet Way strip hold retail, leisure and motor trade. Welham Green, Brookmans Park and Potters Bar to the south add more small offices and light industrial units along the Great North Road.

Junctions 3 and 4 of the A1(M) and the A414 give Hatfield direct routes to St Albans, Welwyn Garden City, Stevenage and the M25, which is why so many regional offices and logistics operators sit here. Connectivity on the business park is good, with fibre widely available, but older units on Travellers Lane and around the Birchwood industrial area often have a single line and an ageing cabinet. Multi-site firms here also tend to need site-to-site VPNs and one Microsoft 365 tenant done properly rather than several that grew by accident.

From Hoddesdon, Hatfield is about 25 to 30 minutes along the A414 through Hertford. We support Hatfield businesses remotely first, using monitoring agents and Splashtop to resolve most tickets within the call, and send engineers on site typically the same day when hardware, cabling or a network fault needs hands. For a growing firm that has outgrown a break-fix arrangement, we offer a fixed monthly cost per device, with the indicative figures published on our pricing page and a calculator to estimate yours.

Services

Services for Hatfield businesses

Industries

Sectors we support around Hatfield

  1. 01Small & Growing BusinessesYour IT department for up to 250 staff: helpdesk, security, Microsoft 365 and growth without the hires
  2. 02HealthcarePrivate clinics, dental practices, physios and care providers: patient records protected and CQC-ready
  3. 03Estate AgentsBranch networks that stay up, Reapit and Alto supported, AML records and client money protected
  4. 04AccountantsJanuary-ready IT for accountancy practices: HMRC access secured, IRIS, CCH, Sage and Xero kept running

Client reviews

What clients say about working with us

Reviews left on Google by the businesses we support. Several name the engineer who did the work, which is how we like it.
“Dig IT Solutions helped us reorganise our messy network cabinet. They rewired and renumbered all Ethernet ports, installed a secure switch, and set up a shared drive for staff use. Everything was completed efficiently and to a high standard. I'm very pleased with the outcome and wouldn't hesitate to recommend Dig IT Solutions to anyone needing reliable IT support.”
Osman IskelelilerRelocation HomesGoogle review
  • “Our client Frederick had ongoing issues with slow internet despite upgrading his package. We asked Vince to take a look, and he quickly diagnosed the problem. He replaced outdated Wi-Fi…”

    Janusz FiguraJIF ElectricalGoogle review

  • “Vince is the most dedicated IT professional I've ever had the pleasure of working with. His business has been running a long time so they really know what they're doing; they have systems…”

    Garry KousoulouGoogle review

  • “Vince provided a high-quality computer at a great price. His support has always been excellent: fast, affordable, and thoughtful. I'm grateful for his help and happy to recommend his…”

    Mike HackettPlumb Inn MerchantsGoogle review

FAQ

IT support in Hatfield: your questions

Straight answers. If yours is not here, call 020 8482 4020 or 01992 939 365 and ask an engineer.
How quickly can an engineer get to Hatfield?
Hatfield is about 25 to 30 minutes from our Hoddesdon office along the A414, with Hatfield Business Park on the near side of the A1(M). Most tickets are resolved remotely through Splashtop during the first call. When hardware or a network fault needs an engineer, we attend typically the same day and book project work as full days. We give real drive times, not response-minute promises.
Do you cover Welham Green, Brookmans Park and Potters Bar?
Yes. Welham Green, Brookmans Park, Potters Bar, Cuffley and Northaw are all covered, and Cuffley and Northaw are on a direct road from Hoddesdon through Goffs Oak, so they are among our quicker visits. Small offices and units along the Great North Road often have older connectivity, so we check what fibre is actually available before we recommend anything.
How much does IT support cost in Hatfield?
We charge a fixed monthly fee per device. Indicative figures, reviewed October 2026 and confirmed in a written quote, are £17.50 per computer or laptop, £16.50 per desk phone with the line included, £10 per network printer, £25 per router or firewall and £150 per server, each per month. A 20-person office on Hatfield Business Park with a firewall and no server is typically a few hundred pounds a month. The calculator on our site gives an instant estimate.
Can you support a serviced office or a unit on Hatfield Business Park?
Yes. Serviced offices at Trident Place and Bishops Square usually give you a shared internet feed and little else, so we add a firewall, a private network segment, managed Wi-Fi where the landlord allows it, and Microsoft 365 set up properly. For the distribution sheds along Gypsy Moth Avenue we handle warehouse Wi-Fi, cabling, scanners and cameras as well as the office desks.
Can you support our other office in London?
Yes. Firms in Hatfield often have a second site in North London or the City, and we support both from one helpdesk with the same tools. A site-to-site VPN or a shared Microsoft 365 tenant keeps documents, phones and security policies identical. London is a straight run down the A10 or A1 from us, and our 020 number reflects how much of our work is there.
Do you install Wi-Fi and CCTV in Hatfield?
Yes. We install UniFi and Cisco Meraki networks with structured cabling, including outdoor and warehouse access points for the business park units, and UniFi Protect cameras with local recording and phone access. Installations are surveyed first and booked as planned project days. Where a landlord controls the building network we work within their rules and document what belongs to whom.

Next step

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020 8482 4020 01992 939 365 WhatsApp +44 7726 366420Mon–Fri 8:30am – 5:30pm
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