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IT support Hertford · Hertfordshire

IT support in Hertford for businesses

Managed IT and cyber security for the county town's professional firms and its Mead Lane and Foxholes businesses, from 15 minutes away.

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From our Hoddesdon office

Distance
6 miles
Drive time
about 15 to 20 minutes via the A10 and A414
Office
Datum House, First Floor, Essex Way, Hoddesdon, Hertfordshire EN11 0DU
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IT support in Hertford

Dig IT Solutions provides managed IT support, cyber security, Microsoft 365 and networking to businesses in Hertford, the county town of Hertfordshire. Our office is six miles away in Hoddesdon, about 15 to 20 minutes via the A10 and A414, so most problems are fixed remotely within the call and on-site visits typically happen the same day.

Local context

Supporting businesses in Hertford

Hertford is the county town, and its economy reflects that. Hertfordshire County Council's County Hall on Pegs Lane, East Herts District Council at Wallfields and the courts bring a cluster of solicitors, barristers' chambers, accountants, surveyors and financial advisers to Fore Street, Castle Street, Bull Plain and the lanes around Salisbury Square. These are firms of 5 to 80 people that handle confidential client data all day, so email security, multi-factor authentication, document management and a clean audit trail matter more to them than to most businesses of the same size.

Industrial and trade activity sits east of the centre around Mead Lane, Caxton Hill and Foxholes Business Park on the A414, with the Hertford Logistics Hub at Caxton Hill, the Mead Business Centre north of the Hertford East branch line, and older units on Hartham Lane, Mimram Road and Warehams Lane. McMullen's brewery on Hartham Lane is the town's best-known employer. Many of these units were built for a different era: thick brick, long distances to the comms cabinet, and broadband arriving on a single copper pair. We see that regularly and know how to cable around it.

Rail connections are unusually good for a town of this size: Hertford East to Liverpool Street and Hertford North to Moorgate and King's Cross. That makes Hertford a natural base for firms with a London office, and for staff who work from home two or three days a week. Both patterns push the same IT requirements: Microsoft 365 set up properly with conditional access, laptops managed rather than merely handed out, and a phone system that follows people rather than desks.

From Hoddesdon it is about 15 to 20 minutes to the centre of Hertford along the A10 and A414, and a little less to Foxholes and Caxton Hill. We support Hertford businesses remotely first, with on-site visits typically the same day for urgent hardware or network problems, and scheduled visits for projects such as office moves on Fore Street, Wi-Fi in older buildings, or a Cyber Essentials readiness review for a firm whose clients have started asking about it.

Services

Services for Hertford businesses

Industries

Sectors we support around Hertford

  1. 01Law FirmsSRA-aware support, case-management systems kept running and client money protected from email fraud
  2. 02AccountantsJanuary-ready IT for accountancy practices: HMRC access secured, IRIS, CCH, Sage and Xero kept running
  3. 03Estate AgentsBranch networks that stay up, Reapit and Alto supported, AML records and client money protected
  4. 04Small & Growing BusinessesYour IT department for up to 250 staff: helpdesk, security, Microsoft 365 and growth without the hires

Client reviews

What clients say about working with us

Reviews left on Google by the businesses we support. Several name the engineer who did the work, which is how we like it.
“Dig IT Solutions helped us reorganise our messy network cabinet. They rewired and renumbered all Ethernet ports, installed a secure switch, and set up a shared drive for staff use. Everything was completed efficiently and to a high standard. I'm very pleased with the outcome and wouldn't hesitate to recommend Dig IT Solutions to anyone needing reliable IT support.”
Osman IskelelilerRelocation HomesGoogle review
  • “Our client Frederick had ongoing issues with slow internet despite upgrading his package. We asked Vince to take a look, and he quickly diagnosed the problem. He replaced outdated Wi-Fi…”

    Janusz FiguraJIF ElectricalGoogle review

  • “Vince is the most dedicated IT professional I've ever had the pleasure of working with. His business has been running a long time so they really know what they're doing; they have systems…”

    Garry KousoulouGoogle review

  • “Vince provided a high-quality computer at a great price. His support has always been excellent: fast, affordable, and thoughtful. I'm grateful for his help and happy to recommend his…”

    Mike HackettPlumb Inn MerchantsGoogle review

FAQ

IT support in Hertford: your questions

Straight answers. If yours is not here, call 020 8482 4020 or 01992 939 365 and ask an engineer.
How quickly can an engineer get to Hertford?
Hertford is about 15 to 20 minutes from our Hoddesdon office via the A10 and A414, with Foxholes and Caxton Hill a few minutes closer. The majority of issues are resolved remotely through Splashtop during the first call. When a visit is needed, for a failed server, a dead switch or a cabling fault, an engineer attends typically the same day. We give honest drive times rather than minute guarantees.
Do you cover Bengeo, Hertford Heath and the villages around Hertford?
Yes. Bengeo, Sele Farm, Hertford Heath, Bayford, Hertingfordbury, Great Amwell and Stanstead Abbotts are all within our core area, and Ware is next door. Rural offices around Bayford and Little Berkhamsted often have weaker broadband than the town, so we look at leased lines, 4G or 5G failover and properly sited Wi-Fi as part of any first visit.
Do you work with law firms and accountants in Hertford?
Professional practices are a large part of what we do. For solicitors and accountants that means Microsoft 365 configured with MFA and conditional access, email security against invoice fraud and phishing, EDR on every device, tested backups of both files and Microsoft 365 data, and documentation you can show a client, insurer or regulator. We also handle joiners and leavers through our client portal so access is granted and removed on time.
How much does IT support cost in Hertford?
Pricing is a fixed monthly amount per device. Indicative figures, reviewed October 2026 and confirmed in a written quote, are £17.50 per computer or laptop, £16.50 per desk phone with the line included, £10 per network printer, £25 per router or firewall and £150 per server, each per month. A 15-person practice with a firewall and no server is typically a few hundred pounds a month. The calculator on our site gives an instant figure.
We have a Hertford office and a London office. Can you support both?
Yes. Hertford's rail links mean plenty of firms split between the county town and the City, and we support both from one helpdesk. Remote support works identically at either site, on-site visits to London are planned or urgent as needed, and we connect the offices with a site-to-site VPN or a single Microsoft 365 tenant so documents, phones and security policies are the same everywhere.
Do you install Wi-Fi and CCTV in Hertford?
Yes. Hertford's older buildings on Fore Street and around the castle are exactly where a proper wireless survey pays off, and we install UniFi and Cisco Meraki networks with structured cabling to suit. UniFi Protect cameras give offices and yards on Mead Lane and Caxton Hill recorded coverage viewable from a phone, typically at a lower cost than a traditional CCTV contract.

Next step

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020 8482 4020 01992 939 365 WhatsApp +44 7726 366420Mon–Fri 8:30am – 5:30pm
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