IT support for construction & plant hire
IT support for construction and plant hire companies
Depots, yards, offices and sites on one secure network, a hire desk that never stops, and engineers who have supported plant hire for over fifteen years.
- Sector
- Construction & Plant Hire
- Typical size
- up to 250 staff
- Coverage
- Herts, Essex, London
- Proof
- Case study
In short
Dig IT Solutions provides managed IT support for construction companies, plant and tool hire firms, groundworks and civils contractors and building services businesses across Hertfordshire, Essex and London. We connect depots and sites with site-to-site VPNs and UniFi Wi-Fi, keep hire-desk and accounts systems available, protect drivers' and fitters' devices and cover yards with CCTV. Proven at Mr Plant Hire's depots for over fifteen years.
Who this is for: Plant, tool and access hire companies with two to ten depots, main and specialist contractors of 20 to 150 staff, groundworks and civils firms, and M&E and electrical contractors. We usually work with the managing director, operations director, finance director or the depot manager who inherited the IT along with the keys.
Sector pressures
What keeps construction & plant hire up at night
Depots, yards and site cabins are not offices
A steel-framed shed with a hire desk at the front, a workshop at the back and several acres of yard defeats domestic Wi-Fi and short cable runs. Site cabins appear for six months on a 4G router someone bought at a service station. Dust, temperature and distance all need designing for, with outdoor-rated access points, fibre between buildings and a plan for temporary sites.
The hire desk cannot go down
inspHire, Syrinx, MCS-rm and Point of Rental drive every delivery, off-hire, damage charge and invoice. If the link between a depot and the head-office server drops, the desk stops and drivers wait. Multi-site connectivity with automatic 4G failover, and servers that are patched, monitored and backed up, are what keep the hire counter moving.
A workforce that lives on phones and tablets
Drivers capture proof of delivery, fitters log inspections and LOLER records, and site managers approve timesheets from the cab. Those devices get dropped, lost, shared and passed to new starters without a wipe. Mobile device management, MFA and a leaver process that reaches every handset protect both the data and the telematics portals behind it.
CIS returns, weekly payroll and supplier payment fraud
Monthly CIS returns to HMRC, weekly payroll for operatives and a steady flow of subcontractor invoices make construction accounts teams a favourite target for invoice redirection fraud, where a genuine supplier's bank details are quietly changed by email. The NCSC's guidance on business email compromise describes exactly this attack, and the defences are email security, MFA and a verification habit.
Plant theft and open sites
A yard can hold millions of pounds of plant behind a palisade fence and a padlock. Insurers increasingly expect recorded CCTV with usable retention and remote viewing, and gate coverage that can identify a vehicle at night. Cameras that share the depot network are cheaper to run and far easier to manage from head office.
What we do
How we support you
Multi-site connectivity between every depot
Site-to-site VPNs and teleworker gateways linking depots to head-office systems, the same design we have run across Mr Plant Hire's multiple depots, with 4G failover so a broken fibre does not stop the hire desk. See IT support for multi-site businesses.
Wi-Fi that reaches the yard and the workshop
UniFi access points rated for outdoor and industrial use, Cisco Meraki where a client standard requires it, structured cabling including fibre between buildings, and coverage surveys so fitters can scan and drivers can sync from the loading bay rather than the office door.
Hire-desk, accounts and server support
Windows servers patched through our remote monitoring and management platform, local and cloud backups tested by restore, SharePoint for plans, RAMS and certificates, and a costed route to hosted hire software when the on-site server reaches the end of its life.
Security for drivers, fitters and the accounts team
Endpoint Detection and Response on every laptop and depot PC, Microsoft 365 with MFA and conditional access, device management for phones and tablets, and email security with DMARC to cut off the invoice fraud that targets construction finance teams.
Yard and gate CCTV on the same network
UniFi Protect cameras covering gates, yards, fuel and workshop areas, recorded locally with retention set to your insurer's expectations and viewable from head office or a phone. Because it runs on the depot network we already manage, there is one team to call.
Helpdesk, on-site engineers, kit and phones
Remote support via Splashtop for the desk, on-site engineers from Hoddesdon for depots and cabins, HP and Dell laptops and rugged tablets supplied ready to work, 8x8 VoIP routing hire calls between depots, and new-starter and leaver forms for seasonal operatives.
Software we work alongside
Systems we see every week
- inspHire
- Syrinx (Point of Rental)
- MCS-rm
- Sage 50 and Sage 200 with CIS
- Xero with CIS
- Procore
- Fieldwire
- JCB LiveLink and Trackunit telematics
Listed to show familiarity, not as vendor partnerships. We support the platform your software runs on and work with each vendor’s support team on your behalf.
Compliance and expectations
Construction Industry Scheme and HMRC
Monthly CIS returns, subcontractor verification and payroll submissions all depend on HMRC logins and on the accounts system being available on time. Protecting those credentials with MFA and keeping the finance PCs patched, backed up and free of malware is the IT side of staying compliant.
HM Revenue & CustomsNCSC guidance on business email compromise
The NCSC sets out how invoice and payment diversion fraud works and what small businesses should do about it. We implement the technical controls it recommends, including MFA, email authentication and filtering, and train accounts teams to verify any change of bank details by phone.
National Cyber Security CentreCyber Essentials for tenders and frameworks
Main contractors, housing associations and public-sector frameworks increasingly require Cyber Essentials in pre-qualification questionnaires. Its five controls are the standard we run across depots and sites, so preparing for the assessment is mostly documenting what is already in place.
NCSC Cyber EssentialsUK GDPR, staff data and CCTV
Telematics, driver records and yard cameras all collect personal data. The ICO expects signage, sensible retention periods and controlled access to footage, and we configure UniFi Protect and device management to match.
Information Commissioner's Office
Proof
Mr Plant Hire: one IT partner across every depot for over 15 years
Mr Plant Hire is a plant and tool hire business established in 1981 and headquartered in Enfield, operating from multiple depots. Dig IT Solutions has provided its complete IT function for more than fifteen years, growing the network, security and cloud platform as the company expanded.
- 15+
- Multi-depot
- M365
- EDR
What clients say about working with us
“Our client Frederick had ongoing issues with slow internet despite upgrading his package. We asked Vince to take a look, and he quickly diagnosed the problem. He replaced outdated Wi-Fi access points with Wi-Fi 7 technology, and the improvement was immediate. Vince is professional, knowledgeable, and great value for money. We highly recommend him to our clients whenever the need arises.”
Switching to us
How the handover works
Switching a multi-depot business means visiting each depot, not just head office. We record every server, router, line, camera, handset and hire-desk PC, find the undocumented 4G router in the cabin, and produce a site-by-site map before anything changes. Handover runs in parallel with the outgoing provider, depot by depot, with the hire desk protected from any change during trading hours. Depot managers get a short briefing and one number to call. The full process is described at our switching IT provider guide.
FAQ
Construction & Plant Hire: questions we are asked
How do you connect several depots to one hire system?
Can you provide internet and Wi-Fi to a site cabin or temporary yard?
Do you support inspHire, Syrinx or MCS-rm?
How do we stop invoice and payment fraud?
How much does IT support cost for a plant hire or construction company?
Can you install CCTV at our yard as well as the IT?
Insights
Guides for construction & plant hire
Industry Guides
IT support for construction companies: depots, sites and a mobile workforce
What UK construction and plant hire firms need from IT support: depot networks, site connectivity, 4G failover, mobile devices, CIS deadlines and backup.
Cyber Security
Phishing attacks explained: how they work and how to spot them in 2026
What phishing is, the forms it takes in 2026 (QR codes, MFA fatigue, Microsoft 365 consent prompts) and how UK small businesses spot and stop it.
Cyber Security
Ransomware: how it gets in and how a small business stops it
How ransomware enters a UK small business (phishing, exposed remote access, stolen logins), the layered defences that stop it and how to recover without paying.
Next step
Talk to an engineer, not a sales script
Tell us what is not working, or what you are planning, and we will give you a straight view on what it would take to fix.