Pricing

How our IT support pricing works

A monthly fee based on your devices, three levels of IT security, and projects quoted at a fixed price after a site survey. Published so you can compare properly.

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In short

Dig IT Solutions charges a monthly fee for managed IT support based on the number of devices. Servers, network equipment, and users without their own dedicated device are charged separately.

IT security is available in three levels: Essential, Enhanced and Advanced.

Projects such as system migrations, cabling and office moves are quoted separately at a fixed price following a site survey.

The prices below are estimates. Final prices will be confirmed in a written quotation.

Indicative monthly rates

Per-device rates

Indicative figures last reviewed 2026-10, excluding VAT. Multiply by what you have, or let the calculator do it.

Item	Per month	What that covers
Desktop PC or laptop	£17.50 - £22.50	Monitoring, patching, EDR, helpdesk, Microsoft 365 admin. (tailored to your needs)
Server (physical or virtual)	£150	Monitoring, patching, backup monitoring, capacity and security review
Firewall, router or managed switch	£25	Configuration management, firmware updates, monitoring
Network printer	£10	Driver and queue support, supplier liaison
Desk phone (line included)	£16.50	VoIP handset with the phone line included, plus support and changes
User without a dedicated device	£12	Account, Microsoft 365 and helpdesk access

Please give us a call, and we’d be happy to discuss your requirements or arrange a site visit to provide a more accurate quotation.

020 8482 4020 01992 939 365 WhatsApp +44 7726 366420

Projects

Quoted fixed-price after a survey

Some work does not belong in a monthly fee: Microsoft 365 migrations, server-to-cloud moves, structured cabling and fibre, Wi-Fi installations, office moves, CCTV systems and hardware refreshes. We survey, then quote a fixed price with hardware and labour shown separately, so you can approve it with confidence.

If you are comparing providers, ask each one the same questions: is EDR included, is MFA enforced, is backup monitored and tested, is on-site cover included, and what happens at the end of the contract. Our guide to IT support contracts lists the terms to check.

FAQ

Questions we are asked

Straight answers. If yours is not here, call 020 8482 4020 or 01992 939 365 and ask an engineer.

What contract length do you require?

Managed agreements are typically 12 months with a notice period set out plainly, and we will discuss shorter initial terms for businesses that have been burned before. Nothing auto-renews without a review conversation.

Are there onboarding fees?

Onboarding effort depends on the state of the environment and how well documented it is. Where onboarding is straightforward it is included; where significant remediation is needed, we quote it as a fixed project before you commit, so there are no surprises in month one.

Do you charge for on-site visits?

If on-site service is included within your contract, there is no additional charge, unless the issue falls outside the agreed scope of service. In that case, we agree the cost with you before attending site.

How do you compare with per-user pricing from other providers?

We continuously monitor the market to ensure our pricing remains competitive across all areas.

Next step

Talk to an engineer, not a sales script

Tell us what is not working, or what you are planning, and we will give you a straight view on what it would take to fix.

Talk to an IT expert Calculate IT support cost

020 8482 4020 01992 939 365 WhatsApp +44 7726 366420Mon–Fri 8:30am – 5:30pm