IT support Stevenage · Hertfordshire
IT support in Stevenage for businesses
Managed IT and cyber security for the engineering, life science and trade businesses around Gunnels Wood Road, Pin Green and Hitchin.
From our Hoddesdon office
- Distance
- 17 miles
- Drive time
- about 35 minutes via the A414 and A602
- Office
- Datum House, First Floor, Essex Way, Hoddesdon, Hertfordshire EN11 0DU
IT support in Stevenage
Dig IT Solutions provides managed IT support, cyber security, Microsoft 365, networking and backup to businesses in Stevenage, Hitchin and Letchworth. Our office is about 17 miles away in Hoddesdon, roughly 35 minutes via the A414 and A602, so day-to-day support is remote and immediate, with engineers on site typically the same day for urgent hardware and network work.
Local context
Supporting businesses in Stevenage
Stevenage's economy is anchored on Gunnels Wood Road, the largest industrial area in Hertfordshire, which runs between the East Coast Main Line and the A1(M). MBDA builds missiles there, Airbus Defence and Space builds satellites, and GSK runs one of its two global research hubs, with the Stevenage Bioscience Catalyst campus next door hosting dozens of cell and gene therapy companies. Around those anchors sit hundreds of precision engineering, electronics, testing and specialist contracting firms, most of them up to 250 people, and many with supplier security questionnaires landing in the inbox every quarter.
That supply chain is where we fit. A 25-person machining firm supplying aerospace, or a laboratory services company on the Catalyst campus, is asked about Cyber Essentials, endpoint protection, MFA and backup by customers far larger than itself. We help those firms answer honestly: EDR on every device, Microsoft 365 configured with conditional access, backups that are tested, and an IT set-up that is documented rather than held in one person's head. Pin Green, to the east, and the units off Wedgwood Way and Fairlands Way add trade, logistics and light industrial businesses with the same needs at a smaller scale.
The town centre regeneration around the station, the new bus interchange and the Leisure Park has brought newer office space, but many of the 1960s blocks and older industrial sheds have poor internal Wi-Fi and cabling that predates anything gigabit. Hitchin, Letchworth Garden City and Knebworth, all within ten minutes, have their own small-firm economies: solicitors, accountants, agencies and creative businesses in Hitchin's old town, and the Letchworth industrial estates along Works Road. We cover all of them from the same team.
We will be straight about geography: Stevenage is about 35 minutes from Hoddesdon on the A414 and A602, so we are not the nearest MSP, and we do not pretend otherwise. What we offer is a remote-first service with engineers who answer, fast fixes through Splashtop and RMM, and scheduled on-site days for the physical work, typically the same day for an urgent failure. For businesses that also have a site in east Hertfordshire, Harlow or London, being one team across every location is the reason to choose us.
Services
Services for Stevenage businesses
Managed IT Support
Helpdesk, monitoring, on-site engineers and an accountable partner
Cyber Security
Endpoint protection, MFA, email security and ransomware defence
Microsoft 365
Licensing, migration, security hardening, SharePoint and Teams
IT Infrastructure & Networking
Wi-Fi, cabling, firewalls, switches and multi-site connectivity
Backup & Disaster Recovery
Tested backups, Microsoft 365 backup and recovery planning
VoIP & Business Phone Systems
Cloud phone systems that follow your team anywhere
Industries
Sectors we support around Stevenage
- Small & Growing BusinessesYour IT department for up to 250 staff: helpdesk, security, Microsoft 365 and growth without the hires
- HealthcarePrivate clinics, dental practices, physios and care providers: patient records protected and CQC-ready
- Construction & Plant HireDepots, yards and sites on one secure network, proven over fifteen years with Mr Plant Hire
- AccountantsJanuary-ready IT for accountancy practices: HMRC access secured, IRIS, CCH, Sage and Xero kept running
Client reviews
What clients say about working with us
“Dig IT Solutions helped us reorganise our messy network cabinet. They rewired and renumbered all Ethernet ports, installed a secure switch, and set up a shared drive for staff use. Everything was completed efficiently and to a high standard. I'm very pleased with the outcome and wouldn't hesitate to recommend Dig IT Solutions to anyone needing reliable IT support.”
“Our client Frederick had ongoing issues with slow internet despite upgrading his package. We asked Vince to take a look, and he quickly diagnosed the problem. He replaced outdated Wi-Fi…”
Janusz FiguraJIF Electrical
“Vince is the most dedicated IT professional I've ever had the pleasure of working with. His business has been running a long time so they really know what they're doing; they have systems…”
Garry Kousoulou
“Vince provided a high-quality computer at a great price. His support has always been excellent: fast, affordable, and thoughtful. I'm grateful for his help and happy to recommend his…”
Mike HackettPlumb Inn Merchants
FAQ
IT support in Stevenage: your questions
How quickly can an engineer get to Stevenage?
Do you cover Hitchin, Letchworth Garden City, Knebworth and Baldock?
How much does IT support cost in Stevenage?
Our aerospace and pharma customers send security questionnaires. Can you help us pass them?
Can you support our other office in London or Harlow?
Do you install Wi-Fi and CCTV in Stevenage?
Next step
Talk to an engineer, not a sales script
Tell us what is not working, or what you are planning, and we will give you a straight view on what it would take to fix.

