Insights
VoIP & Communications
Phone systems, the PSTN switch-off and staying reachable.
VoIP & Communications
The PSTN switch-off: what UK businesses must do before January 2027
The UK PSTN and ISDN switch-off is now 31 January 2027. What stops working, from lines to alarms, lifts, card terminals and fax, plus a migration checklist.
VoIP & Communications
How much does VoIP cost in the UK? Per-user prices, handsets, porting and the hidden extras
What UK businesses actually pay for VoIP: observed per-user monthly ranges, handset prices, porting fees, call bundles, contract terms and the hidden extras.
VoIP & Communications
VoIP and business continuity: keeping the phones working when the office cannot open
How hosted VoIP keeps a UK business answering calls during office closures, power cuts, broadband faults and bad weather, and what to set up before you need it.
VoIP & Communications
Signs you need a new business phone system (and what it is costing you)
Missed calls, workarounds, no reporting, staff who cannot answer from home, a PBX out of support: the signs a phone system is holding you back, and what to do.
VoIP & Communications
PSTN vs VoIP: how to choose before the January 2027 switch-off
PSTN and ISDN lines are withdrawn on 31 January 2027. Compare PSTN and VoIP on cost, reliability, features and resilience, and see what the switch-off means.
VoIP & Communications
VoIP for multi-site and growing businesses: one phone system across every location
How hosted VoIP gives multi-site and growing UK businesses one phone system, central call routing, free inter-site calls and new users added in minutes.
VoIP & Communications
Which businesses benefit most from VoIP? Sector by sector
Law firms, accountants, healthcare, construction, estate agents, golf clubs and small businesses: who gains most from VoIP and which features matter.
VoIP & Communications
How VoIP improves customer experience: fewer missed calls, faster answers, better data
How hosted VoIP improves customer experience for UK SMEs: call routing, queues, CRM screen-pops, mobile answering and the call analytics that show what to fix.
VoIP & Communications
How to switch your business from a landline to VoIP: a step-by-step guide
A practical guide to moving a UK business from landlines to VoIP: readiness checks, number porting, network tests, go-live testing and the 2027 deadline.
VoIP & Communications
Is VoIP reliable enough for business calls? What actually determines call quality
VoIP is reliable for business calls when the network under it is right. Learn the latency, jitter and packet loss limits, QoS, 4G failover and the common myths.
VoIP & Communications
What is VoIP? Business phone systems and unified communications explained
VoIP explained for UK business buyers: how calls travel over the internet, what unified communications adds, features, costs and what you need to run it.
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